Tragedy of boy, 9, who died of asthma attack after ambulance was delayed because sat nav didn’t work

By
Pamela Owen

Last updated at 3:11 PM on 19th February 2012

A mother has called for an inquiry following the death of her nine-year-old son who died after ambulance crews were delayed because of a broken sat-nav.

Corey Seymour, from Bromsgrove, Worcestershire suffered heart failure brought on by a severe asthma attack. His last whispered words were: ‘Mum, I can’t do this anymore.’

Paramedics arrived 24 minutes after being called but by the time Corey reached hospital, it was too late to save him.

Tragic death: Corey Seymour, nine, who died after he had an asthma attack

Tragic death: Corey Seymour, nine, who died after he had an asthma attack

Ambulance bosses have admitted there was a sat-nav fault while Melanie Carver, 40, has demanded answers as to how her little boy was allowed to die asking: ‘Could they not have used a map?

‘I have steeled myself for a fight to find out exactly what happened on the day Corey died.’

West Midlands Ambulance Service has confirmed there was a fault with the sat nav but added they also used map books and at times relied on emergency operators to give crews directions.

Corey had suffered from brittle asthma – a chronic form of the condition – ever since he was a baby.

He regularly had to be rushed by West Midlands Ambulance Service from the family home in Bromsgrove to the Alexandra Hospital in neighbouring Redditch for treatment.

But on September 13 last year Corey suffered his most severe attack as he ate breakfast before going to Parkside Middle School.

Anxious Ms Carver dialled 999 at 8.22am but no ambulance arrived until 8.46am, even though the nearest ambulance station is just a mile and a half from where they live.

While they waited, housewife Ms Carver, who was pregnant with her ninth child, cradled Corey in her arms.

‘When Corey’s asthma attack started, I knew it was bad,’ she said. ‘I knew we had to get an ambulance and get him to hospital as quickly as we could but instead they sent a car.

‘I have steeled myself for a fight to find out exactly what happened on the day Corey died.’

Melanie Carver 

‘The paramedic who turned up did all he could, but he saw how desperate the situation was and he was asking where the ambulance was.

‘I phoned them at 8.22am but the ambulance did not arrive until 8.46am. By that time Corey had suffered a heart attack.

‘I will never forget what he said to me. He just looked up at me and whispered: “Mum, I can’t do this anymore”.’

‘He did not get to hospital until 9.02am. By that time it was too late.

‘The medics at Alexandra Hospital did everything they could but my son died soon afterwards.’

The death of the courageous nine-year-old was a tragedy in itself – but then the family suffered a cruel twist.

Ms Carver says she received bombshell news from a social worker who had met with medics.

She said the reason that the ambulance had taken 24 minutes to arrive was because its satellite navigation system had broken. The target response time is eight minutes.

‘I could not believe what I was hearing,’ she said. ‘The social worker told me she had attended a meeting with medics in the days after Corey’s death and they had said that there was a delay getting to our home because the sat-nav was broken.

‘How can highly trained medical professionals be so reliant on sat-nav? Could they not have used a map? Could they not have admitted to control that they were lost and get guided in? Could they not have asked for help from someone in the street?

Ms Carver has said she is determined to find out the events which lead up to the death of her little boy

Ms Carver has said she is determined to find out the events which lead up to the death of her little boy

‘It was the worst news I could possibly have been told and it has made me determined to find out what happened on that day.’

Last Wednesday Worcester Coroner Geraint Williams adjourned the inquest into Corey’s death because he wanted more information about the circumstances surrounding the tragedy.

Ms Carver is still struggling to come to terms with her son’s death and regularly visits his grave, with his eight surviving brothers and sisters.

There are big sisters Jade, 22 and Paige, 15, Chloe, 8, Kiera, 7 and Emmie, 3. Corey also leaves behind big brothers Nathan, 19, and Liam, 11 as well as baby brother Tommy, who is just six weeks old.

Ms Carver was five months pregnant when Corey died, and has called her newborn son Tommy because Corey had always insisted he would love to have a brother called Tommy.

‘I have no idea where he got it from but he suddenly decided he loved the name Tommy and insisted I call the new baby that,’ said Ms Carver.

‘People have been so kind to us since Corey passed away. We even got a card and a lovely note of condolence from Aston Villa manager Alex McLeish because Corey was a big Villa fan. We will cherish that forever. It was such a nice gesture.

‘But for now I am determined to find out the truth, whatever that may be.’

A spokesman for West Midlands Ambulance Service said: ‘We can confirm that a fault with the sat-nav did occur. Nevertheless, the service does not solely rely on the sat-nav.

‘Ambulance crews also have alternatives such as map books, and the Emergency Operations Centre can advise crews with the use of GPS location systems.

‘West Midlands Ambulance Service was called to an address in Bromsgrove on September 13, 2011.

‘A paramedic in a rapid response vehicle and an ambulance were automatically dispatched on receipt of the call.

‘The rapid response vehicle arrived within five minutes to find a nine-year-old patient who appeared to have suffered an asthma attack before going into cardiac arrest.

‘The paramedic and a GP who was also at the scene commenced advanced life support on the patient. By the time the paramedic and GP had assessed and treated the patient, the ambulance had arrived and the patient was conveyed to hospital.

‘The Trust has not received any communication from the family of the child in relation to this case. If they would like to do so, we would ask them to contact our Patient Advice and Liaison Service so that we can discuss any aspect they have questions about.

‘The Coroner has not yet completed his inquest into the case, but the Trust continues to assist him fully. We are saddened to hear of the death of this patient and offer our sincere condolences to the family.’

 

Here’s what other readers have said. Why not add your thoughts,
or debate this issue live on our message boards.

The comments below have been moderated in advance.

The ambulance only took 24 minutes to get there- not bad considering they were called out in the rush hour. It’s hardly hours of delay, is it? This woman having her 9th child probably wants ‘compensayshun’ innit? Why didn’t she drive him to hospital herself or get a taxi ? She sounds neglectful.

Unfortunately, the required skills of mapreading have been lost since those SatNavs appeared – and this is an example of what happens when you place so much reliance on an electronic gizmo.

As someone who has suffered the loss of a child I can understand why Ms Carver is looking for someone to blame.
She will be very hurt and angry for a long time but the sad truth is that her poor son died because he suffered from brittle asthma and not that the ambulance driver killed him.
I wish her family all the best and that they take the time to mourn the loss of their well loved son and brother.

Enough people around to take the poor little mite to hospital, but they have to lay the blame on someone……satnav, or ambulance, blame the sky it was blue that day!

Just shows how technology has become both a blessing and a curse, and how upon relying on it, common sense has gone out of the window. God bless this little chap and may he rest in peace. xXx

Now is not the time to point fingers; that will come later. Now IS the time to allow the family grieve and hope the little guy has all the toys and sweeties he wants in his new home.

Rest in peace little one, so terribly sad.
In a separate note, how can anyone afford to have nine kids? We have two kids, a large mortgage and although would love more just can’t afford it. We only have a three bed house as well so its not like we can downsize to free up money…

This is so sad. A little boy loses his life because a piece of equipment fails. It proves that sat nav’s are not infallible. My auntie was waiting for delivery of a new freezer and the delivery men kept ringing her and insisting she had given them the wrong postcode because they couldn’t find her. She knew it was correct, but in the end after about three quarters of an hour, and several angry exchanges she gave them my postcode which is two or three streets away. Minutes later they arrived at my auntie’s house. Nothing beats the reliable old street map!

When she saw that her child was so ill why did she not drive him to the hospital herself. Driving one way to a hospital has to be faster than driving from the hospital to the house and back. At 9 years old he was still small enough to lift.

Sat Nav????? Don’t these people have a-z map book? As a ex taxi driver i know my area and the surrounding areas really well…. but I’m not clever enough to be a driver for them as I don’t have a degree??? This is what happens when common sense leaves the NHS, lives are lost.

The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline.

Views: 0

You can skip to the end and leave a response. Pinging is currently not allowed.

Leave a Reply

Powered by WordPress | Designed by: Premium WordPress Themes | Thanks to Themes Gallery, Bromoney and Wordpress Themes