Costa Allegra crew were ‘clueless’, claims British passenger

But despite the ensuing chaos, various decisions were made which he said
compromised their safety.

The 627 passengers, of whom 31 were Brits, finally made it to safety on
Thursday morning, docking on the island of Mahe in the Seychelles after
three days at sea without electricity, running water or air conditioning.

The incident came just six weeks after the Allegra’s sister ship, the Costa
Concordia, capsized in Tuscan waters, claiming up to 32 lives.

Mr Tinson said that when he awoke in the night and went to check that someone
was on night watch, he discovered a member of crew asleep on a camp bed,
binoculars by his side.

And he said that although satellite phones were their only means of
communication, he heard one ring out on the bridge three times, no one
answering despite their predicament.

After the fire knocked out all power on the ship, candles were put out in the
bar areas which passengers picked up and took down to their cabins, despite
no means of putting out a fire, he claimed.

When Mr Tinson and his wife Denise, 52, went to gather their life jackets,
their cabin had already been marked as having been evacuated, which he said
suggested that any subsequent roll call would have been worthless.

“My confidence in the crew’s abilities was sapped rapidly,” Mr
Tinson said. “There was no foresight, only fire fighting.

“As you might imagine, we’re not going on a cruise again. It was our
first and last.”

Costa Crociere, the largest cruise brand in Europe, is facing a struggle to
maintain its reputation following two such high-profile disasters on its
ships. Allegra passengers have been offered a full refund, indemnity and a
free holiday in the Seychelles.

In a statement issued on Friday night, Costa Cruises said it was “sincerely sorry”
for the discomfort caused to passengers and highlighted the compensation
package on offer.

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