Baby born outside in -4C temperatures after maternity unit staff didn’t hear mother-to-be pressing the buzzer

  • Woman delivered baby on doorstep of maternity unit in early hours of sub-zero night
  • Baby’s grandmother caught boy in a cardigan to stop him hitting concrete
  • Hospital insists midwives were at mother’s side ‘within two minutes’
  • Timings show almost four minutes passed before help arrived

By
Kerry Mcqueeney

Last updated at 1:42 PM on 7th February 2012

A pregnant woman gave birth on a hospital pavement in freezing temperatures after it took nurses almost four minutes to answer the buzzer on the maternity unit door, it has been claimed.

Traumatised Lisa McNeil delivered her baby boy on the doorstep of the Victoria Hospital in Kirkcaldy, Fife, on one of the coldest nights of the year as she waited for help from maternity staff.

Despite repeated attempts to alert staff, she was forced to remove her underwear and give birth on all fours – on the ground in front of strangers – because midwives were unable to hear the buzzer.

The temperature was -4C in the early hours of Sunday when the 25-year-old gave birth to Jackson.

Traumatic: Lisa McNeil was forced to give birth on all fours - in front of strangers - outside the maternity unit

Traumatic: Lisa McNeil was forced to give birth on all fours – in front of strangers – outside the maternity unit

Lisa was helped by her mother, 46-year-old Karen Barnes, who used her cardigan as a safety net to stop the baby hitting his head on the concrete.

The family insist they waited six minutes before midwives arrived, and that Karen even used her fingernails to try to prise open the doors.

NHS Fife blamed the delay on the
wrong buzzer being pressed, which midwives were unable to hear.

Hospital bosses said the call system used by
the family was for the assessment department and not the delivery suite
and that staff were on the scene within two minutes once the second, correct buzzer was pressed.

Phone and video evidence shows at least three minutes and 49 seconds between the first buzzer being pressed and help arriving.

The delay came just 25 minutes after hospital staff had themselves advised the expectant mother to come in to the maternity unit.

Healthy: Despite being born outside in temperatures of -4C, little Jackson - who weighed in at 8lb and 14oz - is doing well

Healthy: Despite being born outside in temperatures of -4C, little Jackson – who weighed in at 8lb and 14oz – is doing well

Jackson, who weighed a healthy 8lb 14oz, was doing well last night but his mother said the experience was humiliating and horrific.

She said: ‘It was like a horror movie. I was in a lot of pain and bleeding. It was surreal. They knew I was coming but no one heard us buzzing to get in or our screams for help.

‘We were trying to get in for six minutes before I had no choice but to give birth there and then.

‘I don’t think anyone should be put through the humiliation of having to give birth on a pavement outside a hospital in front of strangers.

‘I dread to think what could have happened to Jackson if my mum hadn’t caught him in my cardigan. He could have hit his head on the pavement.

‘It still hasn’t sunk in and I feel a bit dazed about it like it happened to someone else. I can’t take it in. It is quite unbelievable really.’

‘My poor daughter was forced to pull
down her underwear in front of passers-by and get down on her hands and
knees on a frozen pavement to give birth to her child at the door of a
maternity unit’

 
 

NHS Fife issued a statement last night in which it said the family called at two minutes to midnight and were advised to go to the maternity unit.

It said: ‘Midwives were with the lady within two minutes of her arrival at the door.’

It added: ‘NHS Fife appreciates that this will have been a difficult time for the family, however, it is not always possible to predict the speed of delivery.’

Timings show that Lisa, her mother and 22-year-old partner Ryan pushed the buzzer at 27 minutes and five seconds past midnight.

NHS Fife said in its statement this was the buzzer for ‘assessment’ and not for the delivery suite. The right button was pressed just over a minute later.

Midwives arrived at Lisa’s side at 30 minutes and 54 seconds past midnight, by which time Jackson had arrived.

Lisa said the situation was a ‘disgrace’ but she did not blame the nurses for what happened.

She added: ‘It is not their fault that the buzzer is in the wrong place and they can’t hear it.

‘The buzzer is linked to a video intercom which is placed in the maternity ward but the nurses are busy and they didn’t hear it.

‘I don’t think they should lock the maternity unit at night at all. Something needs to be done to make sure this never happens again.’

Drama: NHS Fife blamed the delay on the wrong buzzer being pressed outside the maternity unit (pictured). A spokesman said it 'was not always possible to predict the speed of delivery'

Drama: NHS Fife blamed the delay on the wrong buzzer being pressed outside the maternity unit (pictured). A spokesman said it ‘was not always possible to predict the speed of delivery’

She said of the nurses: ‘They were fantastic and very apologetic when they came down and saw me on all fours on the pavement.’

But she added: ‘I couldn’t live with myself if I didn’t speak out about this. I am still in shock but I wouldn’t want this to happen to anyone else.’

Her mother called for an investigation into the issue.

She said: ‘This should never have been allowed to happen in a new state-of-art hospital which just opened last month. It was a nightmare I will never forget.

‘My poor daughter was forced to pull down in her underwear in front of passers-by and get down on her hands and knees on a frozen pavement to give birth to her child at the door of a maternity unit.

‘It is scandalous and must never, ever happen again. I kept my hand on that buzzer for six minutes and shouted and screamed and even tried to prise the door open with my fingernails but no one came.

‘I don’t blame the nurses either. They are very busy and didn’t hear the buzzer but the whole system needs to be looked at and they need to make sure that it is manned round-the-clock.

‘I will be calling for an investigation into this to make sure no one has to suffer and be humiliated like my daughter.’

Here’s what other readers have said. Why not add your thoughts,
or debate this issue live on our message boards.

The comments below have been moderated in advance.

Maybe she should have come in sooner before the baby was crowning? common sense really….

Im sorry but i dont think it was the hospital or the staffs fault. even if they let her in the second she got to the door they probably wouldnt have got her to a bed on time and she would have been forced to have her baby in a coridoor. yes it must have been a horrible situation to have been in but like they said they cant predict the timings of labour and its not their fault she was pressing the wrong buzzer. 3 minutes is not a horrifically long time to wait to be honest!

The average maternity wing has security that would put fort knox to shame. Why have we allowed this to happen? Surely you ought to be able to actually enter the hospital rather than await a nurse to come let you in. Crazy country we live in. We ought to rename it Great Bedlam.

Not an ideal birth, however, all involved are fit and well. In the future it will become an amusing story for the family.

I suggest that she makes a formal complaint to her elusive, lazy, non-existent MP, The non-right honorable G.Brown if she can find him. Of course he might be located in the U.S. giving lectures on Economics.What a joke!!!!

Lisa McNeal has my utmost sympathy. Giving birth is traumatic enough for any woman without it happening in front of a crowd, and outdoors on a freezing night. Unfortunately once a pregnant woman goes into the ‘bearing down’ stage that’s it. The baby will come out – or die. There is no way to control that part. However, all’s well that ends well, luckily for Lisa and her baby. Those people who have written in just to sneer at her should hang their heads in shame. They have clearly never given birth.

If she gave birth 6 minutes after getting to the hospital then its a good job she wasnt stuck at a red light, or at the scene of an accident else she would have complained that this is what delayed her and blamed them. If they had left her there for half an hour then thats a different matter but she pressed the wrong button so staff didnt hear her, thats end of the matter! Her response to keeping the doors unlocked at night is daft, hospitals get flooded with drunks and all sorts at night time. Does a woman giving birth really want a drunken idiot walking in an unlocked door as she is giving birth, causing a commotion, i think not! Between phoning the hospital and giving birth it was 31 minutes which is damm quick considering most go on for hours once the women arrive at the hospital! Its no ones fault at all, these things happen, suck it up to a life experience and get to the hospital quicker next time!

Passerbye’s??? And nobodt tried to assist this poor lady?? What’s the matter with people!!

Where there’s blame there’s a claim.

‘It is not their fault that the buzzer is in the wrong place and they can’t hear it.” Erm hello, in the wrong place?! for goodness sake, try pushing the correct buzzer in the correct department, stop blaming others for your stupidity. Mother, you held the buzzer for 6 mins helped deliver the baby, either remarkable or someone is telling porkies!! All maternity units lock their doors, standard procedure. Get a grip lady, people have given birth in far more horrific places than outside a hospital!

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